Bobcat Machine IQ Wireless Communications Privacy Statement

Bobcat Company is providing you this statement because your Bobcat machine is equipped with a telematics system or you have received a telematics system accessory. The telematics system transmits information about the equipment, including its condition and operational data, to Bobcat Company and its dealers and partners.

This information may include, but is not limited to:

  • Equipment model and serial number
  • Equipment location
  • Engine hours
  • Engine performance data (e.g. engine speed, engine oil temperature and pressure, and fault codes) 
  • Hydraulic performance data (pressure and temperature) 
  • Fuel level and usage 
  • DEF performance data (level, concentration, and temperature) 
  • Other diagnostic or performance data 

Bobcat Company can determine the identity of an owner or operator of a piece of equipment through the use of telematics information and other data.

What we do with information

Bobcat Company, its affiliates, and dealers may use the telematics information from your machine, in combination with such customer-identifying information to:

  • Comply with applicable laws and regulations and as part of legal proceedings 
  • Safeguard people and property 
  • Protect our legal rights or interests and those of third parties 
  • Satisfy agreements with you for support, maintenance, service, and parts 
  • Monitor equipment performance 
  • Improve the performance of Bobcat Company’s telematics services 
  • Respond to questions and comments from you 
  • Conduct market research 
  • Perform benchmarking 
  • Notify you of promotions and other offers 
  • Prepare for a merger or acquisition that may be contemplated by Bobcat Company or its affiliates 
  • Conduct certain activities as requested by you 

Customer-identifying information will only be used in according to applicable laws, regulations, and privacy agreements. Bobcat Company may use Machine IQ Data that does not identify an individual for any business purpose permissible by law.

Safeguards

We take reasonable steps to protect the telematics information. These steps include safeguards in our policies, processes, and systems.

Sharing information

Bobcat Company and its affiliates and dealers may share your telematics data, but we will only disclose information for legitimate business or legal purposes.

Your consent

You may opt-out of sharing Machine IQ system data with Bobcat Company by contacting your dealer.

Your rights

You have the right to access or update your personal information in our records, subject to limited exceptions set out under applicable law. To do so, you must provide suitable proof of identity and ownership.

For more information

Please contact your Bobcat-authorized dealer for more information.

California consumer rights

Pursuant to California Civil Code Section 1798.83, if you are a California resident, you have the right to obtain: (a) a list of all third parties to whom we may have disclosed your Personal Information within the past year for direct marketing purposes, and (b) a description of the categories of personal information disclosed, by contacting us through your Bobcat-authorized dealer.

Privacy statement changes

We reserve the right to amend this data privacy statement at any time. Your continued use of a telematics system constitutes your acceptance of those changes. The most up-to-date version of the privacy statement is available at www.bobcat.com/telematics-privacy. 

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